Kindling

Yes you can order online or by phone and come and collect you order from out site where our staff will be happy to help you with loading. This applies to pre-packed fuels only. Loose coal or smokeless fuels can only be delivered.

Our deliveries are between 07:30 and 16:00 Monday to Friday.

We deliver to over 90% of England, Scotland and Wales. We can provide loose bulk deliveries or pre-packed fuels to specific local postcodes within an approximate 30 mile radius of Shropshire (Postcodes: SY1, SY2, SY3, SY4, SY5, SY6, SY7, SY8, SY9,
TF1, TF2, TF3, TF4, TF5, TF6, TF7, TF8, TF9, TF10, TF11). Palletised kerb side pre-packed sack deliveries are available to all destinations.

• Local deliveries will be delivered to your address in a pickup where it will be unloaded by hand and moved to you chosen place of storage
• Palletised deliveries are delivered to your address buy van/ lorry wrapped on a pallet. The pallet will be unloaded to the nearest suitable and practical place near or on your premises. The pallet will not be unpacked for you so unpacking and physical handling may be required.

• Deliveries will be either in a morning slot or and afternoon slot.
• If you place your order online we will contact you straight away to arrange a suitable deliver time.
• If you order over the phone we will arrange your deliver at the time.

Usually 2-3 working days, however should you order be urgent we will do our best to deliver as soon as possible.

Yes, the minimum quantity order is 150kg for local deliveries, and 250kg for UK wide deliveries.

Softwood logs burn more quickly than hardwood, so fires will need more regular feeding. Both are suitable for all types of fires, but Softwood is a more popular choice in spring and autumn to avoid overheating rooms.

You can order your fuels from Ridge Fuels in two ways:

• Directly online through the website. Choose your desired fuel/s select the quantity and submit your location details and payment for delivery.
• Call for friendly no obligation guidance and complete your order over the phone.

House Coal is banned from sale in England. Please do not purchase House Coal from our website if you live in England. Please see our Smokeless Fuel.

If you live in Scotland or Wales, you are not affected by this ban; Scotland and Wales are still able to purchase House Coal.

Our logs are dried to reduce their moisture content to below 20%, in line with clean air legislation across England and Wales. This means they emit less smoke and particulate than wet wood during burning.